Shirlaws Australia Pty Ltd ACN 083 028 880 ("Shirlaws", "we" or "us") is committed to ensuring the protection of personal information collected by it in the conduct of its business. For this reason Shirlaws complies with the National Privacy Principles ("NPPs") set out in Schedule 3 to the Privacy Act 1988 (Cth). Our Privacy Policy is designed to inform our clients, and others who deal with us, about how we collect, hold, use and disclose personal information.

What is personal information and how do we collect it?

Shirlaws collects personal information about individuals (including our clients, persons associated with or employed by our clients, or our business contacts), in order to provide our business coaching services and to effectively manage our business relationships.

The types of personal information we collect may be business contact details or may involve detailed knowledge of an individual's or a business' financial and personal circumstances depending on the particular service we are required to provide.

Shirlaws generally uses personal information to provide specified professional services, and to raise awareness about recent business related developments or events that may be of relevance or interest. Personal information is shared within Shirlaws in order to communicate information about our wide range of business services or latest business solutions.

Does Shirlaws disclose personal information to anybody else?

Shirlaws will not disclose, share, sell or rent personal information we hold about you without your consent, except to external service providers we have engaged to assist us in the provision of services to our clients. Where we have outsourced a function or activity to an external service provider we will only disclose personal information that the service provider needs to undertake that function or activity, and we require external service providers to enter into confidentiality agreements prohibiting them from using or disclosing personal information for any purpose other than to carry out the function or activity for which they are engaged.

In some circumstances we may be compelled by law to disclose personal information. For example, we may be compelled to disclose personal information to law enforcement agencies or to the Australian Taxation Office.

The quality, accuracy and correction of personal information we hold
Protecting personal information is a priority for Shirlaws. We consider security and confidentiality when handling personal information. It is important to us that the information we maintain and use is accurate, complete and up-to-date. If at any time your personal details change, please let us know so we can update our records.

Access to Personal Information

Shirlaws respects your right to access personal information we hold about you. We will allow you to access your personal information unless we are entitled to deny access under the NPPs - for example, where the provision of access would be unlawful or would be likely to prejudice an investigation of possible unlawful activity.

Data security

Shirlaws takes reasonable steps to protect personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while all attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet. If you prefer, you can contact us by phone or mail.
Shirlaws will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer needed.

Links to other sites

This site contains links to other sites. Shirlaws is not responsible for the privacy practices of those web sites and has no knowledge of whether cookies or other tracking devices are used on linked sites. If you have any concerns regarding your privacy you should ensure you are aware of the privacy policies of those sites, before disclosing any personal information.

Further information

If you have any questions about our privacy policy or require more information concerning our privacy practices please address your enquires to:

Shirlaws Pty Ltd,
Level 10, 47 York Street
Sydney NSW 2000
AUSTRALIA
Telephone: 61 2 9241 7851
Email: info@shirlaws.biz

You can obtain further general information about privacy protection from the office of the Federal Privacy Commissioner by:

• calling the Privacy Hotline (Australia only) on 1300 363 992; or
• visiting their website at www.privacy.gov.au; or
• by writing to: The Federal Privacy Commissioner, GPO Box 5218, SYDNEY NSW 2001.

Changes to the Shirlaws Privacy Policy

This privacy policy is accurate as at 30 May 07 and Shirlaws may alter or amend it without notice. Should the privacy policy be altered, the new policy will be posted on the Shirlaws website.